Vitrum's Eight-Aspect Analysis Model
The study of our Eight-Aspect Analysis Model pays attention to the following aspects:
- Client requirements and client expectations (client satisfaction)
- Composition of products and services package
- Strategy and management (policy process and implementation)
- Organisation, structure and management
- Work processes and ICT (uniformity, standardisation, management, PIs and dependencies between processes)
- Production costs (people, means)
- Training level, learning and change ability of employees and managers
- Innovative capacity
The Vitrum approach consists of three phases that are each concluded with a clear milestone (see figure). The design phase is preferably given shape, in accordance with the Vitrum change vision, by employees from the personnel and salary accounts departments. Under guidance from a Vitrum consultant they are given the opportunity to design constituent parts of the draft. This relates to issues such as the design of work processes and the ICT architecture, or the development of a standard (digital) HR file. A Vitrum interim manager manages the implementation of all designs.
One year after the implementation of the shared services concept, Vitrum will carry out a so-called after project audit. During this audit, the original change targets will be tested against reality one year after the change. Based on the audit results, the success of the change will be measured and suggestions for improvement will be drawn up in the form of a management letter.
Characteristic of the Vitrum approach is the intention to actively involve the "target group" of a change as much as possible. That takes place through active communication with the target group via intranet, plenary meetings and regular visits to the workplace of those involved. In addition, people are invited to participate in design teams, led by a Vitrum consultant. This increases employees' involvement with the change, Vitrum consultants are able to pass on their methods and techniques, employees learn new skills and the level of any resistance decreases. This so-called Change-by-Learning Approach is a typical Vitrum approach.
Has our approach sparked your interest? Please contact us for a meeting!
One year after the implementation of the shared services concept, Vitrum will carry out a so-called after project audit. During this audit, the original change targets will be tested against reality one year after the change. Based on the audit results, the success of the change will be measured and suggestions for improvement will be drawn up in the form of a management letter.
Characteristic of the Vitrum approach is the intention to actively involve the "target group" of a change as much as possible. That takes place through active communication with the target group via intranet, plenary meetings and regular visits to the workplace of those involved. In addition, people are invited to participate in design teams, led by a Vitrum consultant. This increases employees' involvement with the change, Vitrum consultants are able to pass on their methods and techniques, employees learn new skills and the level of any resistance decreases. This so-called Change-by-Learning Approach is a typical Vitrum approach.
Has our approach sparked your interest? Please contact us for a meeting!
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